Soft Hours

Skincare that looks as calm as it feels

Year

2025

Discipline

Launch campaign

Industry

Beauty

Result

Sold out launch in 9 days

Soft Hours campaign: Skincare that looks as calm as it feels

In short

Naming, identity and a refillable packaging range for a sleep-first skincare line.

The brief

A sleep-first skincare line needed a name, a look and a launch that felt as calm as the product, in a category that shouts.

What we did

Naming, identity and refillable packaging, then a launch campaign across subway panels, a creator seeding programme and a waitlist email sequence that warmed people up for six weeks before day one.

The result

The launch sold out in nine days. The waitlist converted at 31%, and the refill system cut packaging costs by a third.

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